Privacy Policy
In this Privacy Policy we provide the mandatory information about the processing of personal data carried out while you use our website, in accordance with the General Data Protection Regulation of the European Union. 2016/679 (EU) (hereinafter referred to as the Regulation).
The data controller setting out the purposes and means of your personal data processing is Seoneta, MB.
It's important that you carefully read our privacy policy, since the terms and conditions that apply to it apply to individuals ordering services, visiting our website or using it in other ways. Please read the current version of this document on a regular basis, as it may change its content in the future.
Persons under 14 may not provide any personal data on the websites we manage and/or profiles on social networks. If you are under 14, prior to providing your personal data, you must obtain the legal consent of your representatives (parents, adoptive parents, guardians).
The concepts used in the Privacy Policy are treated as they are described in the GDPR.
The information below covers the following purposes of the data processing:
- e-commerce;
- administration of enquiries and claims;
- e-mail communication;
- use of cookies;
- use of social media.
This Privacy Policy also details your rights as a data subject, the provision of data to the recipients thereof and the other terms and conditions of personal data processing that apply to all the personal data processed by the company for the aforementioned purposes.
E-commerce
For the purpose of e-commerce, we will process the data you provide during registration, as well as the data we receive when you purchase goods, including information about the goods you have purchased, and data related to payment. If you do not provide your personal data (name, surname, login name, e-mail address, password, telephone number) during registration, we will not be able to identify you and sell you goods.
Administration of complaints, inquiries or orders
If you have submitted a complaint, claim, inquiry or order by e-mail, in writing or otherwise, the personal data you voluntarily provide shall be processed for the purpose of administering this complaint, claim, inquiry or order.
If your complaint or claim relates to a potential dispute, possible damage, etc., as well as if a contractual relationship arises during the execution of the order, your personal data may be retained for a maximum period of 10 years. If the personal data relating to the complaint or claim are not relevant to the potential dispute, they shall be destroyed within a shorter period of time when the data is no longer necessary for such purpose.
The processing of your personal data shall be based on the expression of your free will, i.e. consent, however, in certain cases, the continued storage of the complaint may be based on a legal act.
E-mail communication
According to the Regulation, the content of e-mail correspondence shall be considered personal data, even if the correspondence is between employees of legal entities. Therefore, we shall apply the rules on the processing of personal data required by the Regulation to the content of communication and to e-mail addresses.
The basis of the processing of your personal data shall be the expression of your free will to correspond and to provide certain data in the correspondence, i.e. your consent. Moreover, performance of the agreement and discharge of obligations provided for in legal acts may also be the basis of processing of data.
We shall process your e-mail address, content of correspondence and related data in accordance with the principle of proportionality. These data shall first of all be accessible by the employee with whom you communicate directly. However, in certain cases, other employees of our company may also read your correspondence for the purposes of, say, internal administration, investigation of possible violations of legal acts or internal rules, substitution of an employee and other related purposes.
Use of cookies
A cookie is a small alphanumeric file that is saved to your browser or on your computer’s hard disc. Different cookies are used for different purposes. Cookies also help to distinguish you from other users of the website, thus providing a more enjoyable website experience and allowing for the improvement of the website.
Most browsers allow you to reject all cookies, while some browsers only allow you to reject third-party cookies. Therefore, you can take advantage of these opportunities. However, please note that blocking all cookies will have a negative impact on the use of the website, and without cookies, you will not be able to use all of the services offered on the website.
Our website uses the following cookies, as described below:
- Cookies ensuring the website’s functioning (session cookies). These are designed to improve the performance of the website and to collect general (anonymous) information about the use of the website;
- Analytical (tracking cookies from Google Analytics). These cookies allow for recognizing and counting visitors to the website and tracking how the visitors navigate through the website while using it. This helps to improve the performance of the website; for instance, by ensuring that visitors can easily find what they are looking for;
- Functional cookies. These cookies are used to recognize the website’s returning visitors. This allows for the provision of content tailored to the needs of the website’s visitors on social media and to remember information that is relevant to the customers.
| Name | Type | Creation moment | Expires | Purposee |
|---|---|---|---|---|
| october_session | Session status | When entering the website | 120 min | Stores cart information |
| user_auth | Session status | When user logins | 5 years | Stores user information |
| admin_auth | Session status | When user uses coupon | 5 years | Stores encrypted information |
USE OF SOCIAL NETWORKS
All information you provide on social media (including notifications, use of the Like and Follow fields, and other communications) shall be controlled by the social network manager. Our website has an account on the social network Facebook, the privacy notice of which is available at https://www.facebook.com/privacy/explanation.
We encourage you to read third-party privacy notices and contact service providers directly if you have any questions about how they use your personal information.
Provision of personal data to data recipients
Your personal data may be provided to the following:
- IT, server, mail, archiving, marketing, accounting, postal and courier service providers;
- notaries, bailiffs, attorneys, consultants, auditors, debt collection companies;
- law enforcement and supervisory authorities, courts, other dispute resolution bodies;
- potential or existing successors of our business or part of it or their authorized consultants or persons.
What are the personal data protection principles we follow?
The following principles apply to the collection and use of your personal data provided by you, as well as from other sources:
- Your personal data shall be processed in a lawful, fair and transparent manner (principle of legality, fairness and transparency);
- Your personal data shall be collected for specified, explicit and legitimate purposes and not further processed in a way incompatible with those purposes (purpose limitation principle);
- Your personal data shall be adequate, relevant and only necessary for the purposes for which they are processed (data minimisation principle);
- The personal data processed shall be accurate and, where necessary, kept up to date (principle of accuracy);
- Your personal data shall be stored in a form that allows for the identification of the person for no longer than is necessary for the purposes for which your personal data are processed (principle of storage limitation);
- Your personal data shall be processed in such a way as to ensure adequate security of personal data through appropriate technical or organisational measures, including protection against unauthorised or unlawful processing of data and against unintentional loss, destruction or damage (principle of integrity and confidentiality).
Exercise of the data subject’s rights
We hereby inform you that you have the following rights of the data subject: the right to be informed about the processing of your data; the right of access of your personal data; the right to have the data rectified; the right to have data deleted (the right to be “forgotten”); the right to restrict the processing of data; the right to data portability; the right to object to the processing of personal data where the processing is based on a legitimate interest; the right to submit a complaint with the State Data Protection Inspectorate.
In order to exercise the rights of your data subjects, it is necessary to establish your identity. Without identifying you, it shall not be possible to verify that the person whose personal data are being processed is really applying and your rights shall not be exercised.
An application for the exercise of rights received from you may be refused or a corresponding fee may be charged if the application is manifestly unfounded or excessive, as well as in other cases provided for by law.
If you would like to exercise your data subject’s rights or have other questions concerning the processing of your personal data, please contact the following contact details: hello@seoneta.lt.